Help Center
Your complete guide to mastering Collabr.ai
🚀 Getting Started with Collabr.ai
For Team Leaders
Purchase a Course
Browse our course catalog and select a course that fits your team's needs. Choose your team size tier (pricing scales with team size for fairness). Complete checkout with Stripe - you'll receive an order confirmation email with your EU-compliant invoice/receipt.
💡 Tip:
All purchases include lifetime access - no subscriptions or time limits!
Set Up Your Team
Navigate to Dashboard → Team Management. Here you can:
- Invite by email: Enter email addresses and send individual invitations
- Share access code: Copy your team's unique code for bulk invitations
- View team roster: See all members and their join status
Monitor Team Progress
Track your team's learning journey from Dashboard → Analytics. See real-time metrics including:
Track overall and individual progress
See engagement and learning time
Per-member performance data
View team certifications
For Team Members
Accept Your Invitation
You'll receive an email invitation from your team leader. You can join in three ways:
- Click the magic link in your invitation email (easiest!)
- Visit the invitation URL shared by your team leader
- Go to Teams page and enter the team access code manually
Access Your Courses
Navigate to Dashboard → My Courses. You'll see all courses your team has purchased. Each course card shows:
- Your current progress percentage
- Number of lessons completed vs. total
- Quick actions: Continue Learning, View Overview, or Start Course
Start Learning!
Click "View Course Overview" to see the full learning path with all modules and lessons. Your progress is saved automatically, so you can pick up exactly where you left off. Complete all lessons to earn your certificate!
💬 Chat-Based Lessons with AI Assistant
The heart of Collabr.ai - Expertly crafted lessons delivered in a conversational chat format, with an independent AI assistant for your questions
What are Chat Lessons?
Unlike traditional video courses or static text, Collabr.ai delivers expertly crafted lesson content through a chat-style interface. The lessons are pre-written by our team, but presented as a natural conversation. This makes learning feel more engaging and interactive, even though the core content is carefully designed and structured.
🎯 How It Works:
- Lesson content is pre-written: Our experts craft every section, quiz, and challenge
- Presented in chat format: Content appears as messages in a conversation (but it's pre-scripted)
- AI assistant activates when YOU ask: Type your questions to activate a separate AI that helps clarify concepts
- AI has no lesson context: The assistant doesn't know quiz answers or lesson content—it's independent and only sees your chat
Interactive Learning
Ask questions anytime during a lesson. An independent AI assistant (separate from the lesson content) helps clarify concepts, provide examples, and answer your questions based on the conversation.
Adaptive Content
While lesson content is pre-written, you control the pace. Take your time on each section, and use the AI assistant to ask for clarification or explore related topics.
How to Use the Chat Lesson Interface
Start a Lesson
Navigate to a lesson from the course overview. You'll be taken to the chat interface at /chat.
Follow the Pre-Written Content
The lesson content (crafted by our team) appears in the chat interface. Each lesson includes:
- Text sections: Core concepts and explanations
- Interactive quizzes: Test your understanding with multiple-choice questions
- Challenges: Hands-on exercises and prompts to apply what you've learned using the built-in AI assistant
Ask Questions Anytime
Type your questions in the chat box at any point to activate the independent AI assistant. Important: The AI doesn't have access to the lesson content or quiz answers—it only sees your conversation. It can:
- Clarify concepts you're learning about (based on your description)
- Provide real-world examples and use cases
- Help you think through challenges (without giving answers)
- Discuss topics from your conversation history
Complete Sections
Work through each section at your own pace. Your progress is automatically saved. You can leave and return anytime - the interface remembers where you left off.
Mark as Complete
When you finish all sections in a lesson, it's marked as complete. Continue to the next lesson or return to the course overview to choose another lesson.
💡 Tips for Getting the Most from Chat Lessons
Don't Be Shy - Ask Questions!
The AI is there to help. If something isn't clear, ask for clarification, examples, or a different explanation. There are no "dumb questions."
Take Your Time
Unlike timed courses, you can go at your own pace. Spend extra time on challenging topics or speed through familiar material.
Experiment and Explore
Ask "what if" questions, request alternative examples, or dive deeper into related topics. The AI adapts to your curiosity.
Review Anytime
Completed lessons remain accessible. Return to previous lessons to refresh your memory or review specific concepts.
👥 Team Management Guide
Creating & Managing Teams
Adding Team Members
Team leaders can invite members through the Team Management page. Two methods available:
- Email Invitations: Enter email addresses to send individual magic links
- Access Code: Share your unique team code for bulk invitations
Team Size Limits
Courses are purchased for specific team sizes: 5, 20, or 50 members. Once you reach your team limit, you'll need to contact support to upgrade to the next tier. For teams larger than 50, we offer custom enterprise pricing.
Member Permissions
Team Leaders can manage teams, purchase courses, and view analytics. Team Members can access courses and track their own progress. Members cannot be removed once added to prevent tier abuse.
Joining Multiple Teams
Users can be members of multiple teams simultaneously. Each team provides access to different courses. Switch between teams using the team selector in your dashboard.
💡 For Team Leaders:
It's more cost-effective to create one larger team rather than multiple small teams for the same purpose, as pricing scales favorably with team size.
📚 Course Learning & Progress
Understanding Course Structure
Each course is organized into modules, and each module contains multiple lessons. The course overview page visualizes your learning path with:
Module Cards
Expandable sections showing all lessons in each module
Progress Indicators
Color-coded completion status for modules and lessons
Direct Navigation
Click any lesson to jump directly to it
Course Stats
See completion percentage and time invested
How Progress is Tracked
- Automatic Saving: Your progress is saved automatically as you complete lesson sections. No need to manually mark anything.
- Lesson Completion: A lesson is marked complete when you finish all its sections (text, quizzes, challenges).
- Module Completion: Modules show completion based on percentage of lessons finished.
- Course Completion: Complete all lessons to finish a course and earn your certificate!
Earn Your Certificate
Upon completing all lessons in a course, you'll automatically receive a certificate of completion. Certificates include:
- Your name and course title
- Completion date and unique verification code
- Downloadable PDF and shareable link
💳 Billing & Payments
How Pricing Works
Courses are sold as one-time purchases (no subscriptions). Pricing is based on team size tiers:
- Team sizes: 5, 20, 50 members, or custom enterprise pricing
- Price per person decreases with larger teams (bulk discount)
- All prices in EUR (Euro) with EU-compliant invoices
- Lifetime access - pay once, learn forever
Invoices & Receipts
After completing a purchase, you'll receive:
- Order Confirmation Email: Sent to your account email with order details and invoice link
- Downloadable Invoice/Receipt: EU-compliant PDF with all payment details (same document serves as both)
You can download invoices anytime from Dashboard → Billing or from the order confirmation email.
Payment Security
All payments are processed securely through Stripe, a PCI-compliant payment processor trusted by millions of businesses. We never store your credit card information on our servers.
❓ Frequently Asked Questions
How do I invite team members to a course?
Navigate to Dashboard → Team Management. You can either send email invitations by entering email addresses, or share your unique team access code. Members join by clicking the invitation link or entering the code on the Teams page.
Where can I download my invoice/receipt?
You can download your invoice from two places:
- 1. The order confirmation email sent after purchase (click "View Invoice")
- 2. Dashboard → Billing page - click "View Invoice" next to any completed order
The invoice is EU-compliant and serves as both your invoice and receipt.
What if I don't receive my invitation email?
First, check your spam/junk folder. The email comes from Collabr.ai with the subject "You've been invited to join [Team Name]". If it's not there, ask your team leader to resend the invitation or share the team access code directly with you.
Can team members see each other's progress?
No. Only team leaders can view team-wide analytics and individual member progress. Regular team members can only see their own progress to maintain privacy and focus on personal learning.
How long do I have access to purchased courses?
All course purchases include lifetime access. There are no time limits or expiration dates. Your team can learn at their own pace without any pressure.
What happens if I need to add more team members later?
If you reach your team size limit (5, 20, or 50 members) and need to add more, contact our support team. We can help you upgrade to the next tier, and you'll pay the difference based on the new team size. For teams larger than 50 members, we offer custom enterprise pricing.
How does the AI chat lesson work?
Each lesson delivers expertly crafted content through a chat-style interface. The lesson content is pre-written by our team, but presented conversationally. You can activate an independent AI assistant anytime to ask questions or request clarification (the AI doesn't have lesson context, only your chat history). See the Chat Lesson Interface section above for details.
Can I remove a team member?
No, team members cannot be removed once they join. This policy prevents abuse of team size tiers and ensures fair pricing. Choose your team members carefully. If someone deletes their own account, their spot does not free up.
Still Need Help?
Can't find what you're looking for? Our support team is here to help. If you're already a customer, visit the Dashboard Help Center for role-specific FAQs.